faq
What kind of program is this?
This is a membership program designed to extend wholesale buying privileges and free shipping to our loyal customers to save them money and help them generate extra income.
What are the benefits of membership?
- You will get wholesale pricing with a significant discount on each product;
- Free shipping to any destination within the United States (see shipping policy for details);
- 24-hour online access to account information.
How much is the registration fee?
The registration fee is $199.00.
How long is the membership term?
12 Calendar months from the date of registration.
Can I renew my registration upon expiration?
Yes. If you don’t renew, you’ll lose your membership benefits and privileges.
How much is the renewal fee?
The renewal fee is $99.00.
Can I transfer my membership privileges?
No, Membership privileges are not transferable.
Can I cancel my membership and get my money back?
Yes, you may cancel your membership at any time but the membership fee is non-refundable.
We value our relationship with our customers and hope you give us a chance to resolve any concerns that may lead to your cancellation decision.
I have been a loyal customer of LaRuche Imports, Inc. for a long time; can my membership fee be waived?
Unfortunately we cannot waive membership fees. Our Preferred Customers enjoy price advantages (wholesale pricing) and free shipping which far exceeds the membership fee.
I’m a preferred customer and want to buy a bale of stockfish to share with some friends and family members but we are not yet ready to share it; How long can I keep the product in your warehouse after my purchase?
We do appreciate your business; however, due to limited space and the handling cost of keeping your products in our warehouse, we can only allow you up to 30 days of free storage. We may, at our discretion, charge a monthly storage fee after 30 days.
Can I get some discounts on the price of cutting the stockfish if I buy more than one bale?
No.
Can you cut my stockfish for me?
Yes, we offer 2 types of cutting at a minimal fee of $30.00 per bale. In the Partial cut each stockfish is partly cut at a spacing distance of 1-2 inches. The stockfish is not cut all the way, and each pre-cut piece can be easily separated by hand. In the Total cut each stockfish is completely cut into 1-2 inch Loose Pieces.Please understand that partially or totally cut bales loose an average of 2 lbs. per bale due to fish dust that is blown away during cutting. At the request of the customer we may gather a part of the fish dust and ship along with the shipment.
How much weight does a 100-lb bale of stockfish lose from cutting?
A pre-cut bale of stockfish loses an average of 2-3-lbs of weight from the fish powder that the cutting blade produces. We attach a special bag to the stockfish cutting machine and capture 1-2-lbs of the stockfish powder that is included in each 100-lb bale shipment of stockfish.